Patent Pending — Now Accepting Pilot Applications

No one should fall and wait for help.

CareAck ensures every detected risk is acknowledged, verified, and physically resolved — not dismissed. Because detection without response is failure.

CareAck ceiling-mounted sensor device monitoring a bathroom environment
Sensor Active mmWave Monitoring
<3s
Response Time
Concept rendering. Device shown larger for clarity.
Final product size comparable to a standard ceiling smoke detector.
80%
of falls occur when
no staff is present
#1
cause of hospital visits
in elderly care
0%
of current systems verify
help actually arrived
<3s
CareAck average
detection response
Health Canada
CE Certified
FDA 510(k) Pending
Patent Pending
Elderly person who has fallen without assistance

The Problem

The most dangerous room is the one where no one is watching.

Every year, millions of seniors fall in private spaces — bathrooms, bedrooms, hallways. Current monitoring systems detect the fall. They send an alert. Then they move on. No one verifies that help actually arrived.

An alert without action is just a notification of failure.

Why Current Systems Fail

Detection is not protection.

Existing systems create a false sense of security. Here's what actually happens.

Acknowledged Remotely

A caregiver taps "Acknowledge" on their phone from a break room. The system marks it as handled. No one moves.

Alert cleared. Patient still on floor.

Silenced

Repeated alerts create fatigue. Staff silence them to focus on "real" emergencies. The system offers no resistance.

Alert silenced. No escalation.

Forgotten

Shift changes happen. Handoff notes get lost. A patient who fell at 2 AM is discovered at 6 AM rounds.

4 hours on the floor. Unacceptable.

CareAck System Architecture

Responsibility Until Verified Resolution

Persistent Unresolved Risk State — the core of CareAck

CareAck Sensor Device
Risk Qualification Sensor + Context + AI
Assigned Caregiver Dispatched
PURS LOCK ENGAGED Non-Dismissible State
Care Team → Supervisor → Emergency Escalation Engine
Verify Physical Confirmation
Verified Safe State Restored Resolution Complete
Cannot Be Dismissed No snooze. No ignore. No workaround.
Cannot Be Cleared Remotely Physical presence is required.
Persists Until Verified Independently confirmed resolution only.

Escalation continues until resolution is independently verified.

How It Works

Seven steps. Zero loopholes.

From detection to verified resolution — every step is enforced, every action is logged.

Step 01

Detection

mmWave radar and environmental sensors identify abnormal patterns — falls, prolonged immobility, unusual positions.

Step 02

Qualification

AI analyzes sensor data to distinguish genuine risk from false positives. Context matters — bathroom vs. bedroom, time of day, movement history.

Step 03

PURS Lock

Confirmed risk triggers PURS. The system locks into an unresolvable alert state. No one can dismiss, silence, or bypass it.

PURS Activated
Step 04

Assignment

The nearest available caregiver is notified with room location, risk type, and urgency level. Assignment is tracked and timestamped.

Step 05

Escalation

No response? The system escalates automatically — supervisor, then facility manager, then emergency services. It never stops.

Never Stops Escalating
Step 06

Verification

CareAck verifies resolution through two independent methods — sensor data (Objective Resolution) or physical presence confirmation (Resolution Confirmation).

Step 07

Resolution

Only after verified resolution does PURS unlock. Complete audit trail logged — who responded, when, how the situation was resolved.

PURS Released

Verified Resolution

Two paths. Both verified.

CareAck doesn't trust words. It verifies outcomes through independent sensor data or confirmed physical presence.

Objective Resolution (OR)

Sensor-Verified Recovery

The person resumes normal activity patterns. Sensors independently confirm standing, walking, or stable positioning — without anyone pressing a button.

  • Normal activity patterns restored
  • Verified by independent sensors
  • No human intervention required
Resolution Confirmation (RC)

Caregiver-Verified Presence

A caregiver is physically present in the room with the patient. Their presence is confirmed by the room's sensors — not by a button tap from a hallway.

  • Physical presence in the room
  • Verified by room sensors
  • Cannot be faked remotely

Escalation Engine

It never stops until someone shows up.

CareAck's escalation engine is relentless by design. If the assigned caregiver doesn't respond, it climbs the chain — automatically, without delay, without mercy.

1
Assigned Caregiver Immediate notification with location and risk level
2
Supervisor on Duty Automatic escalation if no response within threshold
3
Emergency Services External emergency dispatch — system never gives up
CareAck mobile application showing escalation interface
PURS Active — Room 204
Caregiver en route
Sensors — All Clear

Technology

Technology detects. CareAck enforces.

Works with any sensing technology. The intelligence is in the response protocol.

mmWave Radar

Sub-millimeter motion detection. Works through clothing, darkness, and steam. No cameras needed.

Environmental Sensors

Temperature, humidity, air pressure, ambient light — full environmental context for smarter decisions.

IP67 Waterproof
<20g Ultra-light
30 days Battery

AI Classification

Machine learning models distinguish fall events from routine movements with continuously improving accuracy.

IP67

Waterproof rated for bathroom environments

<20g

Ultra-lightweight discreet installation

30 days

Battery life per charge cycle

Real Life Use

Every room. Every risk. Covered.

CareAck adapts to the unique risk profile of each space in a care facility.

Bathrooms

Highest fall risk zone. Wet surfaces, limited mobility. IP67-rated sensors work through steam and humidity.

Highest Risk Zone

Bedrooms

Nighttime falls during bathroom trips are the most common. CareAck monitors 24/7, especially during critical overnight hours.

Living Spaces

Common areas, hallways, dining rooms — comprehensive coverage for all communal spaces in the facility.

Full Facilities

Scalable architecture for entire care facilities — centralized monitoring, distributed sensors, unified response protocol.

CareAck deployed across various care facility spaces

Pilot Program

Join the Pilot Program

Bathroom-first deployment — the highest-risk room, the hardest to monitor, the most important to protect. We're now accepting applications from care facilities.

Limited spots available. Priority given to long-term care facilities.

Why Now

The convergence is here.

Four forces are aligning to make CareAck not just possible — but inevitable.

Aging Population

By 2030, 1 in 4 Canadians will be over 65. Care facilities are already at capacity.

Caregiver Shortages

Fewer staff means less direct supervision. Technology must fill the gaps — but only if it guarantees action.

Technology Ready

mmWave, AI, and IoT have matured enough to enable reliable, non-invasive, privacy-respecting monitoring.

The Gap Is Accountability

Detection exists. Alerts exist. What's missing is verified proof that someone showed up. That's CareAck.

My system limits liability by monitoring responsibility, not by assuming responsibility.
Philippe Hébert Founder, CareAck